Gellare

FAQ

Have questions about ordering our products? We have compiled our Frequently Asked Questions about Wholesale Nail Supplies (Gellare FAQs) for your convenience. If you do not see the answer you desire here, please do not hesitate to contact us.

Do you have a retail store?

In order to bring the most competitive price to our customers, we are currently online business only. We will definitely explore the opportunity of operating a retail store in the short future.

What happens if an item is backordered?

- If an item is found to be out of stock after your order has been placed, then the item will be manually removed from your order. We will not hold up an order because an item is backordered. You will not be charged for the backordered item or for the shipping cost of the item. The item that was backordered will have to be re-ordered online when it becomes available again

Is gellare.com.au  website secure? What type of security features is utilized to safeguard my information?

Security is a top priority at NailSupplies.us. When you submit sensitive information via the website, your information is protected both online and offline.
When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Gellare.com.au uses the most advanced form of SSL software available: 128-bit encryption by Network Solutions SiteSafe.

After I submit an order with gellare.com.au, how will I be advised of the order's progress?

Gellare.com.au will keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped.